The first internationally accredited medical diagnostic laboratory in East and Central Africa. We know that our role is key to the diagnosis of disease. And so, through our specialist labs across the country we strive to provide a service that is accurate, swiftly delivered and is of a high international standard. Our strategic alliance with Pathcare South Africa allows us access to a vast network of over 70 plus pathologists across diverse fields and expertise. Our team of pathologists lead by highly acclaimed Dr Kiran Radia (who has over 25 years of experience in laboratory medicine), are on hand to give expert advice; working closely with clinicians as well as supporting patient needs.
Some of our key account holders include: Pandya Memorial Hospital, Mombasa Hospital, Avenue Healthcare hospital, British Army in Kenya(BATUK), United Nations office-Nairobi, Agakhan University Hospital, Kenya Ports Authority, Ministry of Defence, Karen Hospital
Service Level Agreements (Sla’S)
All credit clients must have contracts/credit application forms in place for a review before credit accounts are set up.
Review process entails:
During the account set-up process, the credit control department establishes:
In any given month, Pathcare receives patients from various insurance companies including but not limited to:
While seeking the service, insurance covered patients are screened by reception staff and further by the credit controller to ensure: